Showing posts with label retail. Show all posts
Showing posts with label retail. Show all posts

Tuesday, June 18, 2019

Cowards

I'd always gotten the asshole vibe from this regular customer at work. He'd made fun of me before, & I'm sick of seeing his ugly face. I work as a lumber cashier at Lowe's, & I see some customers everyday or nearly everyday: frequently multiple times a day. It sucks. This guy is 1 of those customers.
When this guy is there by himself, there aren't problems. But when he has an audience, watch out. He's been there with his kid(s), & asked me, "Are you having fun?" & I've said, no, & he's laughed, which might not sound so bad (Certainly, trust me, it's boring & typical.), but context is everything sometimes. I'm real; that's how I am. If I'm miserable, I have neither the energy nor the inclination to act happy. & I'm frequently miserable at work for good reason; my job sucks.
Lately, this asshole has been coming into Lowe's with a young guy: a teen. So they come to my register. While I'm doing my job, the asshole asks me, "Do you like your job?" He's such an asshole, I was expecting him to laugh when I said, "no," but he didn't. "What's your passion?" he asked. As I mentioned, I'd gotten the asshole vibe from him before, so I didn't answer. he said, "not this?" I said, "no." The teen said, "Are you certified in anything?" "No," I said. "He don't give a fuck about you," the asshole said. "He's angry," 1 of them said as they were leaving. It was humiliating. They ganged up on me. If you don't see it, you had to be there.
I'm such an easy target. I stand there, they approach me, & I have to deal with them. Realistically, to be a cashier at my age means I'm a loser. & that's how they treated me. & people are so shitty, they don't care WHY you're a loser, just that you ARE 1, & therefore, it's OK to treat you like 1. Maybe I'm a loser because I'm the result of a teen pregnancy, my father left when I was 2, my mother has always been cold, selfish, lazy, uncaring, stupid, etc, & I was molested by a family member (the short version).
So that in itself sucked, but it wasn't over. That occurred at the "front end" of the store, where the main exit is. Then, as usual, I moved to the lumber register to relieve the woman who starts there at 6:00 am. So they returned. Fucking great, I thought. Even though he's well into adulthood, I saw the asshole jump onto a cart & ride it a bit.
So they approached me again. The asshole said, "hi." I was still pissed at them, so I said nothing. He laughed & so did the teen. Then he asked, condescendingly, "which register do you like better: this or the other 1?" Again, I said nothing, & again they laughed at me. I'd had enough.
"I don't appreciate you hassling me while I'm trying to pay my bills & keep a roof over my head!" I said very angrily to the asshole. I had bagged his purchases & tossed them hard onto the counter, which may have hit him a little bit, & there was hard stuff in that bag. He looked shocked; I didn't care; I was furious.
"You got it wrong," he said. "I was trying to be nice." "You laughed at me!" I replied. He said, "Yeah, but- (don't recall the rest)."
Then he called me a prick. Obviously, you can get fired for cursing out a customer, so I said, "You are!" The whole time, the teen is smirking at me: so fucking disrespectful & shitty. Then the teen bought an energy drink. I virtually always hand the change to the customers: not this time. I definitively put his change & receipt on the counter; our hands touched a little. I did not thank them for their purchases; again, I virtually always do that. The teen continued to smirk, as he said, "Have a nice day" (sarcastically) to me.
As they were leaving, the asshole loudly said, "What a fucking asshole!" or something like that, which was obviously meant for me. The teen laughed.
For quite a while, hours, afterward, I felt sick: possibly the result of an adrenaline dump. I also had, & still do, some fear. What if they come back to beat the shit out of me? I spend a lot of time alone over there: especially at night. What if 1 or both of them know Karate, etc.?
That's why I titled this "Cowards," because that's what people who fuck with other people while they're working are. It's not fair. He can call me a prick, an asshole, but I can't unless I don't mind getting fired, which doesn't seem so fucking bad, & hasn't for a while now.
Now I can "look forward" to dealing with them again (& again & again).

Tuesday, December 19, 2017

I Must Be Crazy

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I don't give a fuck about my job.  I don't give a fuck about my life.
Today is a day off.  The last few days at work have really sucked.  You see, if I see someone that has some of our merchandise approaching the exit of the store I work at, and I can see that they didn't buy it in that area of the store, I'm supposed to ask to see their receipt, even if they are carrying the stuff in one of our plastic bags.  Obviously, someone could grab a bag, put stuff in it, and walk out while acting as though they bought it.  Although, as I've been obsessively thinking about the events of the past few days, I realize that I've never seen a particular head cashier, who's been working at this store longer than me, ever check a customer's receipt, and that's part of her job.  She spends a lot of time standing by the main exit.  Regardless, she received an award at the last store meeting, because she "seems to never have a bad day."  Maybe she'd have more "bad" days if she was confronting people who were trying to leave the store.  She's also hot as hell, which would explain why she'd get away with anything.
A few days ago, I asked to see a customer's receipt and he was a total prick to me.  It's happened before.  It's not fun.
But, two days ago, a couple of guys exited the area of the store where I was working holding plastic bags with stuff in them.  I didn't ask to see their receipts.  I don't always do it.  I don't like doing it, because I don't like it when people are rude as hell to me, as they sometimes are when I do that.  Later, those guys came back: one of them bringing stuff in one of our bags into the store.  This time, I would confront them.  As they were leaving, I walked up to them and asked to see a receipt.  One of them said, "That's rude" to me.
"That's store policy," I replied.
He got very angry very quickly.  "Don't you see he's got a bag?" he yelled at me.
I walked away and said something about how I don't appreciate being yelled at.  I think his buddy tried to get him to leave as he was leaving, but he said, "No.  He might call the police."  He aggressively got very close to me and continued to yell at me.  I was so worried he was going to hit me, that I backed away from him a few feet.  He pulled a receipt out and yelled, "Do you want to see it?!" multiple times.  Finally, a coworker heard all the yelling and walked over to me, so that he was standing next to me.  The asshole left soon after.  Then I heard one of them laughing loudly outside the building.  I suppose he was laughing at me: the pussy.
I've since realized it's stupid to be a corporate tool.  I should put my ass on the line, I should put my health and safety at risk, for the sake of the owner, who must be rich as hell, highly-paid executives, or wealthy shareholders?  That's crazy.  We have a concrete floor.  Someone could knock me out, and my skull could fracture after it hit that unforgivingly hard floor.  It would be fine if I was murdered; that would be great.  But what if I was crippled?  What if I was injured so badly that I was paralyzed from the waist, or the neck, down?  Then I'd really have a reason to bitch and moan. 
So I need to be smarter about this receipt-checking business.  I should probably ask to see it while I'm behind the counter at least, so there is a barrier between me and him (or them).  Of course, someone could go around the counter, or throw a punch over it.  It should be a judgment call: based on how threatening the person (or people) appear to be.  Most of all, I need to protect myself.  This store rakes in millions of dollars a year, despite what people steal from it.  I need to protect my own skin more than other people's money. 

Just in Case

if you're here from twitter because i stopped posting, i ask that you NOT ask twitter or anyone to do a wellness check on me. i wouldn...